“The deepest craving of the human nature is the need to be appreciated.” William James This question has been asked in many different words on construction sites, but at the end of the day it means, “How’d I do today, Boss?” If I can answer that question with truthful, unbiased information, I have connected this person with his daily performance evaluation. One of two things will usually happen: either earning bragging rights or assessing the damages and learning from mistakes. Either way, truthful, accurate results create a crystal clear vision and mission for tomorrow! Let the conversations begin! This is where organizational learning happens intuitively. When frontline workers receive performance results daily and the results can be viewed by all […]